Return Policy


Please Send All Returns To:

Returns - Mazda Parts Online

8101 Lomas Blvd NE

Albuquerque, NM 87110


Return Guide

  • Please ensure that a VIN number is included with your order.
  • You have researched your replacement parts for accuracy. This includes any upgrades or enhancements from original equipment.
  • If there are any questions please email parts@mazdapartsonline.com with your VIN number.
  • You have 15 days from the receipt of your order to return accepted items.
  • All returns are shipped at the buyer’s expense.
  • Please include a copy of your receipt.
  • All returns are subject to a restocking fee of 35%.
  • Shipping is non - refundable
  • No return on Electrical items.
  • No returns on orders missing the VIN number
  • Retain your return's tracking number.


Accepted Returns

·         Received at our location within 15 days from the original receipt.

o    Example – You receive your order 2-1-2015 we must receive any valid returns by 2-16-2015

·         Original undamaged packaging.

·         New original, unused, uninstalled parts.

·         All hardware is included with the return.


 Unacceptable Returns

·         Received beyond 15 days of your original receipt.

·         Damaged, torn, or missing packaging labels.

·         Packages damaged by applying incorrect tape or excessive tape.

·         Parts installed or mounted

·         Any electrical item.

·         Any order that does not have a VIN number.



Cores

·         Are returned at the buyer’s expense

·         Must be in the original packaging with labels

·         Missing  part components will void any core credit

·         All standard return policies apply