Return Policy
Please Send All Returns To:
Returns - Mazda Parts Online
8101 Lomas Blvd NE
Albuquerque, NM 87110
Return Guide
- Please ensure that a VIN number is included with your order.
- You have researched your replacement parts for accuracy. This includes any upgrades or enhancements from original equipment.
- If there are any questions please email parts@mazdapartsonline.com with your VIN number.
- You have 15 days from the receipt of your order to return accepted items.
- All returns are shipped at the buyer’s expense.
- Please include a copy of your receipt.
- All returns are subject to a restocking fee of 35%.
- Shipping is non - refundable
- No return on Electrical items.
- No returns on orders missing the VIN number
- Retain your return's tracking number.
Accepted
Returns
· Received at our location within 15 days from the
original receipt.
o Example – You receive your order 2-1-2015 we must receive any valid returns by
2-16-2015
· Original undamaged packaging.
· New original, unused, uninstalled parts.
· All hardware is included with the return.
· Received beyond 15 days of your original receipt.
· Damaged, torn, or missing packaging labels.
· Packages damaged by applying incorrect tape or
excessive tape.
· Parts installed or mounted
· Any electrical item.
· Any order that does not have a VIN number.
Cores
· Are returned at the buyer’s expense
· Must be in the original packaging with labels
· Missing part components will void any core credit
· All standard return policies apply